
Jacksonville Computer Network Issue: The 24-Hour Outage & Lessons in Digital Resilience
Imagine rushing to pay a parking ticket online only to find the city’s website frozen. Or dialing 311 for a burst pipe and hearing endless silence. That was reality for Jacksonville residents on September 11, 2024, when a cascading technical failure silenced municipal services. This is the story of the Jacksonville computer network issue—a 24-hour storm of…